I think there’s a place in everyone’s life for a good rant. Be it something you receive or deliver, there are times when rants are valuable. Let a little steam off. Practice throwing your weight around. Push imaginary opponents around as you vent your frustrations.
One of the most successful business people today seems to think they’re good feedback to his employees.
When SeattlePI asked Bill Gates about this particular email last week, he chuckled. “There’s not a day that I don’t send a piece of e-mail… like that piece of e-mail. That’s my job.”
I find Bill Gates’ email interesting for a few reasons:
- He’s right
- He’s describing a workflow using very little system terminology – a skill that I know many business analysts find challenging
- He’s essentially done an informal heuristic evaluation for his teams
- His complaints have not resulted in any changes even after 5 years
- His job allows him time to fiddle with computers like that (or did he make up the scenarios?)